Why isn't a ticket from Swissactivities or SBB Mobile sufficient without a time slot reservation?

Created by Welcome Oeschinensee, Modified on Tue, 4 Aug at 11:34 PM by Welcome Oeschinensee

A ticket purchased through Swiss Activities or SBB Mobile may be a valid ticket for the Cable car . However, it does **not include a time slot reservation for the ascent**. From June 20 to September 20, 2026, reservations are required for the ascent when using the Cable car Kandersteg–Oeschinensee . During this period, all guests must have a separate time slot reservation in addition to their valid ticket. This also applies to tickets purchased via the SBB Mobile app and tickets from Swiss Activities. The time slot reservation ensures that sufficient transport capacity is available for the selected time slot. A valid ticket alone therefore does not guarantee transportation at a specific time. Here’s how entry works: 1. Scan your valid time slot reservation at the first gate. 2. Scan your Swiss Activities ticket or ticket from the SBB Mobile app at the second gate. If all time slots are fully booked, boarding ( ascent ) will not be possible even with a ticket that has already been purchased and is otherwise valid. We therefore recommend booking your time slot reservation well in advance through our ticket shop. Please note: Questions regarding cancellations or refunds for tickets purchased from external sources must be directed to the respective point of sale. Cable car Kandersteg–Oeschinensee has no authority to decide on refunds from Swiss Activities or SBB.

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